Rinsed Events Hub
Rinsed Events Hub
Explore our complete library of virtual events from masterclasses to live demos. Tune in on demand, or reserve your spot for an upcoming masterclass or demo.
Upcoming Events
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On Demand Events
What AI Actually Looks Like at a Car Wash Live Demo | April 30 at 1pm ET
AI is getting a lot of attention, but most car wash operators are left figuring out what it actually means for their day-to-day.
In this live demo, we’re showing practical ways AI can help you run a better operation. From spotting members who are about to cancel to launching campaigns in just a few clicks, we’ll walk through how this works in real life. You’ll also get a look at Rinsed’s new AI assistant, Mo, and how it helps you get more done without needing to dig through your CRM or build everything from scratch.
You'll walk away with practical ways to use AI at your wash, such as:
- Quickly identify which members are at risk so you can step in before they cancel
- Go from idea to execution in a single conversation without the pains of manual step-by-step setup
- Getting clear feedback on gaps in your wash, based on industry best practices and data trends, along with what to do next to improve
Join us on April 30 at 1pm ET to see how AI can actually work at your wash and how you can start using it right away. Register
The best car wash operators are always finding new ways to grow, improve, and stay ahead. Whether you’re focused on increasing sales, developing stronger leaders, or building more efficient systems, there’s always another level to reach.
That’s why we’re partnering with the experts at Brink Results to share how top operators identify opportunities in their businesses and turn them into real, measurable improvements.
In this session, our experts will discuss how you can uncover what’s really happening in your car wash, decide what to change, and put the right systems and skills in place to drive results such as: stronger hiring and training, more consistent membership growth, confident and capable leaders, better sales performance, and more revenue.
If you’re ready to sharpen your systems, develop your team, and unlock new growth opportunities, this session is for you. Save your spot today! Register
- _(9).png) Experiences That Turn Car Wash Customers into Raving Fans \ October 22, 2025 at 5:00 PM UTC
Join our virtual masterclass with Sud Stop Car Wash to learn how to deliver customer experiences and support that creates raving fans of your wash, both online and on-site.
In this session, you’ll learn how to:
- Audit your customer journey to reduce friction and improve satisfaction
- Design memorable experiences that stand out from competitors
- Deliver exceptional support across phone, digital, and in-person interactions
- Empower staff and leverage technology for smooth, consistent service
- Turn every visit into a loyalty-building opportunity
Whether you manage a single location or multiple sites, you’ll leave with practical strategies to impress customers, foster loyalty, and accelerate your growth. Register
Opening a new car wash is a huge investment, and the marketing around it can make or break your success. From building hype months before launch to sustaining growth long after the ribbon is cut, every stage requires the right strategy.
Join Rinsed and Mud Mile, a trusted Rinsed Solutions Partner, for a Marketing Masterclass on car wash grand openings and go-to-market strategy. We’ll walk through a proven timeline—from 90 days before opening through your first year in business—so you know exactly how to drive memberships, traffic, and revenue at each stage.
You’ll learn how to launch:
- Presale campaigns that create buzz and generate memberships before opening day
- Grand opening strategies that maximize traffic and sign-ups
- The right ongoing campaigns and content that keep the momentum going and customers engaged
- Tactics for underperforming sites so you can quickly recover and grow
By the end of the session, you’ll have a playbook of proven strategies and creative approaches to grow faster and get more from every marketing effort. Register
Most car wash operators know their teams could be selling more memberships, but they don't have time to figure out why they're not.
Between running operations and putting out fires, there's no bandwidth to sit in on every sales pitch or coach every team member. Even when managers do try to coach, it can be inconsistent with some salespeople get feedback, while others don't, and nobody really knows what's working or what's not.
This changes with our new Salespath AI Coaching tools.
We've built AI coaching tools directly into Salespath that do the heavy lifting for you. Instead of guessing why conversions aren't improving, you'll know exactly what's happening in every driveway interaction and get clear direction on how to improve it.
What you'll see in this demo:
The coaching challenge solved: How to build consistent sales performance even with limited manager bandwidth. AI coaching in action: Live demo of tools that automatically analyze sales conversations and provide specific coaching guidance for your team. Custom scoring for your business: How to set up AI to track what matters most at your wash, from seasonal promotions to premium packages. Real impact: How operators are improving conversions by leveraging AI tools.
Join us September 12th at 12pm ET and see how AI can transform your driveway sales performance. Register
Join Rinsed and Neighbrly for an in-depth Marketing Masterclass tailored specifically for car wash operators who want to grow their local customer base and increase revenue. In this session, you’ll learn strategies to reach nearby drivers and turn them into repeat customers and members.
We’ll dive into how to make the most of every marketing channel available, from targeted social media and email campaigns to signs and direct mail, ensuring your message reaches the right people at the right time. You'll also learn how to combine creative marketing with customer data to design campaigns that deliver measurable results.
Additionally, you’ll get an exclusive early look at the new Rinsed + Neighbrly partnership, designed to help you stand out in your local market, increase customer engagement, and grow your wash’s revenue sustainably. Register
In the car wash industry, loyalty can be hard to win. Customers often choose based on convenience, not commitment—making it tough to stand out and even tougher to keep them coming back.
This live demo will show how Rinsed's newest tools are designed to change that. By giving you better ways to engage, reward, and stay connected with your customers, you can turn casual visitors into loyal members who choose your wash again and again.
We’ll dive into how the new Rewards Loyalty Program helps you create a flexible, point-based system that rewards the behaviors that grow your business—like referrals, promos, and more. Plus, you’ll see how the new Customer App makes it easier than ever for customers to manage their plan from their phone and stay connected to your brand through direct push notifications.
Here's what we'll cover:
- Why loyalty is so hard to earn—and how to actually create it
- How to build and manage your customizable rewards program in The Car Wash CRM
- What your customers see and experience when earning and redeeming points
- How the Customer App improves access, visibility, and communication
- How push notifications can cut through the noise and keep your brand top-of-mind
- Tips for marketing these tools to drive real adoption and engagement
We’ll wrap up with a live Q&A to help answer questions specific to your wash.
Register today to join us!
Your website could be your best tool to drive customers to your car wash, but only if it’s optimized to attract, engage, and convert. In this masterclass, experts Braxton McKee (Ecommerce Team Lead at Rinsed) and Thomas Truett (Founder & CEO of Make Me Modern) will share how they've transformed car wash websites into customer magnets. You’ll get to see examples of websites that work and leave knowing how to make your own site easy for customers to find and effective at converting visitors into loyal members. Register
9. Support Agent: AI-Powered Phone Support, Built for Car Washes \ January 28, 2025 at 7:00 PM UTC
Join us for a live demo of Support Agent, an AI-powered phone support solution, built for car washes.
During this live demo, you’ll learn how Support Agent can save your team time, lower costs, and make sure every customer gets the help they need, whenever they need it.
What you can expect:
- Real-Life Scenarios in Action: Watch how Support Agent handles common call requests, like cancellations, FAQs, payment issues, and more.
- How It Works: Learn how Support Agent works with your POS system to automate requests, making it faster and easier to resolve customer issues.
- Your Questions Answered: Join an exclusive Q&A session with our experts to learn how Support Agent fits into your business.
Register today and find out how Support Agent can make phone support easier for your team and better for your customers! Register
10. Ask Me Anything with Kyle Doyle \ October 10, 2024 at 5:00 PM UTC
Join us for a live “Ask Me Anything” session with Kyle Doyle, VP at Rinsed, and a leading car wash expert with 25 years of experience driving growth and innovation across the industry.
Kyle’s career began at his family car wash business, Compuwash, where he introduced the industry’s very first SaaS point-of-sale software. After successfully selling Compuwash to Sonny’s Enterprises, Kyle turned his focus to Marketing, launching a successful B2B video magazine tailored to the car wash industry and later serving as VP for Marketing & Customer Experience for Russell Speeders Car Wash. Most recently, Kyle founded Ignite Wash, where he developed the industry’s first salesperson platform, empowering car wash operators to train, motivate, and track their teams to maximize sales opportunities.
If you’re looking to drive growth, enhance customer experience, refine marketing strategies, or learn from Kyle’s extensive experience, this AMA session is the one for you! Don’t miss the chance to ask Kyle your questions and leave with actionable insights you can apply directly to your own business. Register
11. Family Plans Without The Headaches \ September 12, 2024 at 4:00 PM UTC
Join us for a live demo of our new family plan solution, designed to simplify the process of offering multi-vehicle memberships at your car wash. Learn how this feature can enhance your customer experience by enabling self-service management through your very own customizable customer portal. Currently available for DRB customers, our family plan solution is expanding to other POS systems soon. Register today to see our solution in action and learn how family plans can drive value for your business. Register
12. Boost Memberships by Empowering Your Sales Team With Salespath \ July 11, 2024 at 4:00 PM UTC
Join us for a live demo on July 11 at 12pm ET and discover how Salespath can empower your sales team and boost your driveway conversions.
What You'll Learn:
- Salespath Story: Kyle Doyle shares the story behind the creation of Salespath.
- Core Features: Discover how Salespath improves conversion rates, ensures consistent sales coverage, and maintains sales team consistency.
- Inside Look: Get a detailed view of Salespath’s dashboards and tools, showcasing how they motivate and monitor your sales team.
- Real-Life Success Stories: See real-life examples of successful membership sales using Salespath.
Don't miss this opportunity to see Salespath in action. Register today to secure your spot! Register